Gentlemen | Lovette First Edition High Tops (Navy Blue - White)

To preserve the beauty of your product, we recommend following these guidelines for its care
 

Your shoes are crafted from two or more of the materials below: 

- Fabric: clean with a brush or a soft, slightly damp cloth.

- Keep your shoes in the packaging provided and store them in a cool, dry, well-ventilated place.
 

It is important to allow your sneakers to air manually, and to this end they possess a removable insock. If your sneakers become wet, simply remove the insock and leave them to dry in a cool, well-ventilated place. This will ensure additional comfort when they are next worn.

Due to high-demand, this product will be shipped in 10-21 days. 

• Signature is required on all shipments.
• Complimentary domestic Delivery.
• International delivery will be calculated during checkout.
• Orders may take 5 to 7 days to process. Once your order has been processed, you will receive an email confirming your order has shipped.
• Shipping fees and timing begin when you receive the shipping confirmation email
• Additional validation may be required for some orders and can delay delivery
• Signatures are required on all shipments.
• To track your order, visit your MyNL  account or shipping confirmation email
   

The processing and delivery costs are for merchandise pictured and described on nnennalovette.com; costs are calculated according to the total cost of the merchandise in your order. All prices reflect U.S. currency.

Payments are accepted via credit card, debit card or PayPal with a valid United States billing and shipping address. Accepted credit cards are Visa, American Express, and Mastercard.

When placing an order, your billing address must correspond to the address of your credit card, or we will not be able to process your order.

All transactions are secured. The Nnenna Lovette website is provided with an SSL encryption system to protect personal and payment data.

Register your return online or contact Client Services: Register your return online by connecting to your My NL  account or emailing Client Services at returns@nnennalovette.com
 

Prepare your package:

Place your item in its original packaging and with the original receipt.
 

Put the pre-paid label, included within your order, on your package: 

Cover old address labels with the new pre-paid label and securely seal your package using the adhesive strip on the inside of the box.

Deliver your package to FEDEX:

Drop your package off at any FEDEX store or pick-up location.

Exchanges 
 

Call Client Services: 1.866.LOVETTE (866.468.3883)

In store: Online purchases can be exchanged by contacting concierge@nnennalovette.com

Policy’s

Complimentary exchanges & returns within 30 days

Item in perfect & sellable condition

Original packaging

Original invoice, leaflets, and certificates

No exchanges and returns for personalized items.

Please visit our full Return & Exchange Policy here.

CONTACT US

By phone

Because sometimes, it's just easier to speak to a real person.

Monday - Friday from 9AM-6PM (EST) 

Saturday from 9AM-5PM (EST)

DIAL OUR NUMBER (888)-856-8247

By email

Our Ambassadors are available to assist you with online order inquiries: placing orders, size and fit advice, delivery questions, exchange and return queries.

We will answer you within 2 working days.